New rules for crossing the border of Ukraine have been in force since 24 March 2021. Countries are no longer divided into ‘red’ and ‘green’ zones. Passengers are now subject to the same rules, regardless of the country of departure.

What do I need to bring with me?

When crossing the border of Ukraine, all foreigners must have the following documents—either in printed or electronic form:

  1.   A negative PCR test for COVID-19 you underwent no earlier than 72 hours before crossing the border of Ukraine.
  2.   A certificate of insurance for the period of stay in Ukraine which covers treatments for COVID-19 and observation.

Do these rules apply to transit passengers?

Yes, they do apply to passengers who fly into Ukraine as a transit country.

Do these rules apply to citizens with a residence permit in Ukraine?

The rules depend on what type of residence permit you have.

Non-residents with a permanent residence permit enjoy the same simplified rules as Ukrainian citizens do. Upon arrival, you only need to produce a negative test you underwent no earlier than 72 hours before crossing the border or self-isolate for 14 days.

Non-residents with a temporary residence permit stick to the same rules as foreigners do: you need to produce a negative PCR test and a certificate of insurance to enter Ukraine.

Where can I learn more about the rules for crossing the border of Ukraine?

  1. Visit the website Visit Ukraine

+38 (066) 673-96-46 (around the clock)

info@visitukraine.today

  1. Contact the Consultation Centre of the State Border Guard Service of Ukraine

+38 (044) 527-63-63 (Monday to Friday, from 8:30 am to 5:00 pm)

adpsu@dpsu.gov.ua

What if I don’t have a test and a certificate of insurance?

Unfortunately, you’ll be denied entry to Ukraine if you don’t have a negative PCR test and a certificate of insurance. You’ll have to return to your country of departure.

What rules apply upon arrival from abroad?

At border control, you need to produce a negative PCR test you underwent no earlier than 72 hours before crossing the border of Ukraine or self-isolate for 14 days using the Vdoma app. If you can’t install the app for some reason, you’ll be sent for observation.

Children under 12 years old are exempt from self-isolation restrictions.

Is it possible to stop self-isolating early?

Yes, it is. Fo this purpose, a citizen of Ukraine needs:

  • Undergo a PCR test for COVID-19 at one of the accredited laboratories.
  • Fill in the form at the laboratory, specifying the exact date of crossing the border, the country of departure, and the contact phone number used to register for the Vdoma app.

If your test is negative, then:

  • The laboratory will enter the result into the electronic system of the Public Health Centre of Ukraine.
  • Data automatically synchronize with the Vdoma app.
  • The app will send a notification about the end of your self-isolation.
  • You can stop self-isolating.

Where can I learn more about the rules for crossing the border?

  1. Visit the website Visit Ukraine

+38 (066) 673-96-46 (around the clock)

info@visitukraine.today

  1. Contact the Consultation Centre of the State Border Guard Service of Ukraine

0-800-218-808 (toll-free)

1598 (for mobile phones)

adpsu@dpsu.gov.ua

work schedule: Monday to Friday, from 8:30 am to 5:00 pm

3.Use the Telegram chatbot of the State Border Guard Service of Ukraine

Telegram: https://t.me/dpsu_assistant_bot

Website: https://dpsu.gov.ua

Who needs to install the app?

All citizens of Ukraine who cross the state border, except for:

  • Children under 12 years old
  • Ukrainians who—at border control—produced a negative PCR test they underwent not earlier than 48 hours before crossing the border

How do I install the app?

In arrivals halls, information stands will offer QR codes to download the app. But we recommend that you install the app in advance in the App Store or Google Play so as not to cause queues at passport control.

How do I register for the app?

  • Enter the mobile phone number you’ll be using for the next two weeks.
  • Enter the access code from the SMS you’ll receive to the specified number.
  • Enter the data according to the document you use to enter Ukraine: surname, name, passport series and number.

When do I have to be home?

Once your passport control is over, a representative of the State Border Guard Service of Ukraine will ask you to show the app screen to verify the data. As soon as he/she does that, tap the button ‘Checked by a border guard’. From now on, you have 24 hours to get to the place of self-isolation.

When does self-isolation start?

  • As soon as you arrive home, tap the button ‘I’m already there’ and enter your address.
  • Submit your photo using the suggested function in the app. The first photo you took when registering will be considered to be your reference photo. AI will compare this photo with the next photos to check whether you’re home or not.

Once these two steps are complete, the app will open the main screen with the day counter—this means that your self-isolation has started. After 14 days, you’ll see a corresponding message.

When can I stop self-isolating?

Once the term has expired, you’ll see the message ‘Your self-isolation or observation period has expired’ instead of the counter. After that, you can go outside.

If upon arrival you underwent a PCR test to end your self-isolation early and it turned out to be negative, the result will be automatically added to the app after a while. You’ll receive a notification ‘Your self-isolation or observation period has expired’.

What to do if I have problems with the app?

Contact the Ministry of Digital Transformation of Ukraine for help at

+38 (044) 207-17-48.

Or use the support chatbot of the Vdoma app at https://chat.diia.gov.ua.